“Terri - Thanks so much! You get the employee of the month for your customer service! We so appreciate that you listened to our situation, understood the necessary action and acted so quickly to get us a new liability policy. You just don’t find that great level of customer service at every business these days!”Donna Enck
“Claim - Thank you for the giving me a good insurance policy! So far everyone has been so helpful and nice.”Lisa Outland
“Thanks for taking care of those certificate requests so quickly, you rock!”Lester Miller D&S Flooring
“We recently had to file a claim for a fire to a large home that was under construction. I was extremely pleased with the personal attention, advice and assistance I received from BCF Group. It definitely made a challenging situation much easier to handle. Brad Forney, President of BCF Group, took time to accompany me to Donegal Insurance Group and make sure the claims process was running smoothly and that it was settled in a timely fashion. I'll be recommending BCF Group to my family and friends as a result of the care, advice and personal attention that I was given.”Kevin HallerHaller Builders
“As an insurance client of BCF Group, we can testify to the high standard of customer service that they offer. Our 15+ years of continued interaction is indicative of the level of trust they inspire. We know that calling or emailing our agent ensures prompt response and service. BCF Group is an insurance agency we are happy to endorse!”Martin Mulch Products
“BCF Group has partnered with us to strengthen our company culture and improve our risk profile, which improved our profitability.”Paul B. Zimmerman, Inc.
“BCF Group has a deep understanding of our organization, its goals and the unique risks we face as a nonprofit organization.”Gwen Schuitt, CEO
“We have worked with BCF Group for over twenty years for residential, auto, marine and personal umbrella policies. Our BCF Group representatives have always provided us great program options and service in a timely and responsive manner.”John and Kelly Hollister
“I want to let you know what wonderful attention Kay provided my sister after the tragic death of her husband. Kay responded so quickly to our immediate needs, and she showed composure, grace and concern for our family; she really helped us through a very intense and difficult time. Her extremely quick response helped us prepare my sister to begin to rebuild her life. We cannot thank Kay enough for being so caring and competent. I am not sure what we would have done without her!”Michele Lichty
“BCF Group has provided outstanding service to us for two decades. The insurance policies we carry on our house and vehicles were developed and obtained with the very able and thoroughly professional assistance of the BCF Group. On several occasions, we received advice on how we might save money by tweaking our policies. We followed that advice and were pleased with the savings.
Some years ago, we needed coverage for a special event we promoted. This type of policy is not readily available. BCF Group not only found a policy but the policy was reasonably priced. Insurance can be frustrating and difficult to understand. BCF Group reduces the frustration of obtaining necessary insurance coverage and helps make policies understandable.
We have been especially pleased working with Kay Harnish at BCF Group. She is the personification of excellent customer service. Her attention to detail, her professionalism and her patience are exemplary.”Pat & Hugh Coffman
“We have never met an insurance agency that is so engaged and connected with our business. They make us feel as though we have a true partner, confidant and friend.”Bob & Lori Kepiro